All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped by Canada Post.
Shipping charges for your order will be calculated and displayed at checkout.
You can skip the shipping fees with free local pickup at 78 Dalgleish Ave., Kingston, Ontario. After placing your order and selecting local pickup at checkout, your order will be prepared and we will send you an email when your order is ready along with instructions on pick up date/time.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within the time of delivery date indicated on your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
If you have any further questions, please don't hesitate to contact us at email@example.com.